Privacy Policy

1. Information We Collect

We may collect account details (name, email, phone), shipping details (sender and receiver information, addresses, package data), payment-related details, and support communications.

2. How We Use Information

We use your information to create and manage your account, process shipments and invoices, provide customer support, improve our services, prevent fraud, and comply with legal obligations.

3. Mobile Camera Access

Our mobile app may request camera permission to scan barcodes, capture package photos, upload shipment proof, or attach relevant images to your shipping records.

Camera access is only used for these app features and only when you choose to use them. You can disable camera permission at any time in your device settings, but related features may not function correctly.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers (for payments, hosting, analytics, and communication), shipping partners involved in delivery, or authorities when required by law.

5. Data Security and Retention

We use commercially reasonable administrative and technical safeguards to protect your data. We retain information only as long as needed for operations, legal requirements, and legitimate business purposes.

6. Your Choices

You may request access to, correction of, or deletion of personal data where applicable. You may also opt out of non-essential communications.

7. Contact Us

For privacy questions, contact us at ship@titanimpexshipping.com or call +1 908-917-1725.